Responsible gambling

We want EraBet Casino to be a safe, enjoyable place to play. Gambling should be a form of entertainment — not a way to solve financial or emotional problems. If you or someone you care about is worried about gambling, there are practical steps you can take right now. Below you’ll find clear tools, signs to watch for, and next steps that are easy to use and designed to protect your wellbeing.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

EraBet Casino offers several built-in account controls that help you stay in control of your play. These tools are simple to set up and can be adjusted through your account settings or by contacting customer support.

Deposit limits — Set daily, weekly, or monthly limits on how much you can deposit. Start with an amount you can comfortably afford to lose and reduce it if you feel you need more control.
Loss and wager limits — Limit the total amount you can lose or wager within a chosen time frame to protect your bankroll.
Time-outs (cooling-off periods) — Short breaks from play that typically last from 24 hours up to several months. Time-outs are useful when you want a definite pause without permanently closing your account.
Self-exclusion — A more definitive option that blocks access to your account for a set period or permanently. Self-exclusion is the right choice if you need a longer break from gambling.
Reality checks and session reminders — Optional alerts that remind you how long you’ve been playing and prompt you to take a break.

How to apply these tools:

Open your account profile and go to the Responsible Gambling or Account Controls section to set limits instantly where possible.
If you prefer assistance, contact customer support and request the specific limit or exclusion. Staff are available to help you apply the setting and explain next steps.
Keep in mind some limit reductions take effect immediately, while increases or removal of certain protections may require a waiting period for your protection.

Links to Support Organizations

If gambling is causing harm or distress, professional support can make a real difference. Contacting a trusted support service is a sign of strength, not weakness. Help is available in many forms, including confidential helplines, counseling, and online chat services.

Look for national or provincial gambling support lines and local counseling services that specialize in gambling-related problems.
Telephone helplines and text services can connect you quickly to trained advisers who will listen without judgment and help you make a plan.
Many communities offer free or low-cost counseling and support groups that work with families and individuals impacted by gambling.

If you’re unsure where to start, ask customer support to explain the types of services available in your area and how to find confidential local resources.

Canada-Specific Standard Notes

EraBet Casino recognizes the diverse regulatory landscape in Canada and follows best-practice responsible gambling standards designed to protect players across provinces. We encourage players to be aware of provincial rules, age limits, and available supports in their region.

Age restrictions apply—please make sure you meet the legal gambling age in your province or territory before registering or playing.
EraBet Casino offers account tools and staff training consistent with widely accepted responsible gaming frameworks. These measures are intended to help you manage play safely.
If you use local banking methods, check your financial institution’s tools as well—many banks offer spending alerts or transaction controls that can support healthier habits.

For Canadian players seeking extra help, consider reaching out to provincial health services, mental health professionals, or gambling support lines in your province. If you feel at immediate risk of harm, please contact local emergency services right away.

Remember: choosing limits, taking breaks, or asking for help are all practical steps that protect your enjoyment and wellbeing. EraBet Casino’s support team is available to assist with account controls and to guide you through options with care and confidentiality.